Order Cancellation or Return Completion

The refund is generated within 24 hours. However, please note that it may take up to 5-7 working days for the refunded amount to reflect in the Source Account (account/wallet through which the customer made the payment).

Payment Failure

The debited amount is usually refunded within 24-72 hours. However, the exact time frame may vary depending on the policies of your bank or payment provider.

We recommend contacting your bank or payment provider in case you face any issues with the refund process. They will be able to provide you with more information on the status of your refund and any necessary steps to resolve the issue.


For any assistance, click the Support option on our website/app to connect with our team.

Note: boodmo never solicits or requests financial information such as bank account numbers, credit/debit card details, UPI IDs, or OTPs from customers over the phone. We strongly advise you not to disclose such information to anyone claiming to represent our company.

If you become aware of any fraudulent activity on your account, we recommend that you contact your bank or financial institution immediately to report the incident and take appropriate action to safeguard your account.